How can we help your club?

Setup takes less than 15 minutes. Here's what to do:

• Step 1 — Create your account: Register at clubvolunteer.com.au. Your 30-day free trial starts immediately — no credit card required.
• Step 2 — Set up your club profile: Add your club name and any volunteer roles (e.g. Gate Duty, Canteen, Ground Setup).
• Step 3 — Build your first roster: Create a shift date, add roles and set volunteer caps per shift.
• Step 4 — Share your link: Copy your unique club URL and send it to your volunteers via email or your club newsletter.

That's it. Volunteers can start registering immediately.

No technical knowledge is required. If you can send an email and use a website, you can use Club Volunteer. Everything is managed through a clean, browser-based dashboard — there's nothing to install.

Club Volunteer runs in your mobile browser — no app download required. The platform and the volunteer sign-up pages are fully responsive and work on any smartphone or tablet.

From your dashboard, go to Rosters and create a new roster for your event or round. Add a shift date, then assign roles (e.g. Canteen, Gate Duty) to that date. For each role you can set:

• Shift start and end times
• Maximum number of volunteers required
• A description visible to volunteers

Once published, the shifts appear on your club's public volunteer page automatically.

Yes. Each shift has a configurable volunteer cap. Once the cap is reached the shift is marked as Full and no further registrations are accepted. Volunteers browsing your public page can see at a glance which shifts still have openings.

Yes. You can save a set of roles as a roster template and apply it when creating new rosters. This is ideal for clubs with the same roles each round — you build it once and reuse it every week.

Yes. Your dashboard shows a live view of upcoming shifts with fill status. You can also run a No-Shifts report to see which registered volunteers haven't taken any shifts in a given period, making it easy to follow up.

No account, no app, no password. Volunteers visit your club's unique public URL, browse available shifts and register in a few taps. This is one of Club Volunteer's most popular features — lower friction means more volunteers actually sign up.

The process is four simple steps:

• 1. Volunteer opens your club's public link
• 2. They pick an upcoming shift date
• 3. They choose a role from the available options
• 4. They enter their name and email, then submit

They receive a confirmation email immediately and reminder emails in the lead-up to their shift.

Yes. Club Volunteer keeps a central volunteer database with contact details and full shift history for each person. You can organise volunteers into groups (e.g. by team, age group or membership type) and send targeted messages to any group.

Yes. Every reminder email includes a one-click cancel link. When a volunteer cancels, their spot is automatically reopened so another volunteer can fill it. You receive a notification when a cancellation occurs.

Yes. Club Volunteer automatically sends reminder emails to registered volunteers in the days leading up to each shift. You don't need to do anything — reminders go out on schedule without any manual action from committee members.

Yes. Every reminder email contains a one-click confirm button and a one-click cancel link. Volunteers don't need to log in or visit the platform — they tap the link in the email and they're done.

Yes. The Messaging feature lets you send an email to your entire volunteer pool, a specific group, or individual volunteers. This is useful for urgent announcements, event cancellations or recruiting for a specific shift that's running short.

Yes. All emails include a compliant unsubscribe link. Volunteers who unsubscribe will no longer receive reminders. Their registration history is retained in your volunteer database.

Yes. You can invite as many team members as you need to your Club Volunteer account. Each person gets their own login. This is ideal for clubs where the volunteer coordinator, club secretary and team managers all need access.

You can add and remove team members at any time from Settings. Incoming committee members can be invited via email and will have full access to the platform immediately. All your rosters, volunteer data and history stays in the account.

Club Volunteer includes the following reports:

• Top Volunteers — ranked list of your most active volunteers by shift count
• No-Shifts Report — volunteers who are registered but haven't taken any shifts recently
• Inactive Volunteers — volunteers who haven't engaged in a defined period
• Shift Fill Rates — live view of how well each shift is filled

Yes. Volunteer and shift data can be exported from the reporting section. Exports are useful for committee meetings, grant applications that require volunteer activity records, or integration with other club management tools.

Club Volunteer costs $15 AUD per month on the Club Plan. Everything is included — unlimited volunteers, unlimited shifts and rosters, automated reminders, reporting, messaging and multiple team member access.

For most clubs this is less than the cost of a single sausage sizzle — and it saves dozens of hours of committee time every season.

Yes. Every new account includes a 30-day free trial with full access to all features. No credit card is required to start your trial.

Yes. There are no lock-in contracts. You can cancel your subscription at any time from the Billing section in your account settings. Your access continues until the end of the billing period you've already paid for.

We keep our pricing as low as possible so that it's accessible to every club, regardless of size. If your club is in a genuinely difficult financial position, get in touch and we'll see what we can do.